UK
Britain is going through a difficult time, when its sustained ability to punch above its weight, economically and diplomatically, is ebbing. The end of irrational exuberance found the country ill at ease with itself, with rising inequalities and unhealthy nationalism, just when it needs to be fleet-footed in recognising that many of the traditional pillars of its strengths have changed. The need is to recognise other supports and partners and find a new common purpose after the pandemic. I live in hope.
in search of teleportation
Hot on the heels of michael o'leary, I spoke in dublin last week on the future of travel, to a packed conference about the wonders and wizardry of the digital customer experience, my stock-in-trade these days...
