UK

I currently live in britain, at a time when its sustained ability to punch above its weight, economically and diplomatically, is finally ebbing. With the end of irrational exhuberance, the country finds itself in an especially difficult position, when the need is to eat a slice of humble pie and be fleet-footed in recognising that many of the pillars its strengths were built on have collapsed. The need is to recognise other supports and partners and embrace them. I hope to help with that transition.

in search of teleportation

Hot on the heels of michael o'leary, I spoke in dublin last week on the future of travel, to a packed conference about the wonders and wizardry of the digital customer experience, my stock-in-trade these days...

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